We want you to be satisfied with your learning experience on KeeBoost. We operate with a clear refund policy and a simple cancellation process.

Refund Eligibility: For course purchases, we typically offer a 14-day refund period from the date of enrollment, provided that you have not accessed or completed a significant portion of the course content. For subscription plans, refunds may be available depending on the terms of your subscription agreement. Certain products, such as physical goods purchased through our store, may have different refund policies (see Refund page ).

Refund Conditions: To be eligible for a refund, you must:

Request the refund within the specified timeframe.

Not have accessed or completed more than a small portion of the course content (e.g., less than 20%).

Have a valid reason for requesting the refund (e.g., technical issues, dissatisfaction with the course content, course does not meet expectations).

Non-Refundable Items: Certain items are generally non-refundable, including:

Courses that have been substantially completed.

Subscription fees for months that have already passed.

Digital downloads or resources that have been accessed or used.

Cancellation Process: To cancel a subscription:

Log in to your KeeBoost account.

Navigate to the "Subscription" or "Billing" section of your account settings.

Follow the instructions to cancel your subscription.

Refund Request Process: To request a refund:

Contact KeeBoost support through our help center.

Provide your order details (course name, purchase date, transaction ID).

Explain the reason for your refund request.

Important Notes:

Refunds are typically processed within 7-10 business days.

Refunds will be issued to the original payment method used for the purchase.

KeeBoost reserves the right to refuse refunds in cases of suspected fraud or abuse of the refund policy.

FAQ:

Q: How long does it take to receive a refund?

A: Once your refund request is approved, it typically takes 7-10 business days for the funds to be credited back to your original payment method.

Q: What happens to my access to the course if I get a refund?

A: Upon receiving a refund, your access to the course will be revoked immediately.