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General Platform FAQs

By Admin in 22 Feb 2025 | 11:03
Admin

Admin

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Faithful User
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Posts: 57
Member since: 19 Aug 2020
  1. How do I reset my password?
    Click “Forgot Password?” on the login page. Enter your email to receive a reset link. Follow the email instructions to set a new password.
  2. Can I use the platform on mobile devices?
    Yes, the platform is mobile-friendly. Access courses via your browser on iOS/Android devices. A dedicated app is available for offline downloads.
  3. What browsers are supported?
    Use the latest versions of Chrome, Firefox, Safari, or Edge for optimal performance.
  4. How do I update my profile details?
    Navigate to My Account > Profile. Edit your name, photo, bio, or contact details. Changes take effect immediately.
  5. Is my data protected under GDPR?
    Yes. We comply with GDPR regulations. Manage cookies and data preferences in Privacy Settings.
  6. How do I contact customer support?
    Email support@platform.com or use Live Chat (9 AM–5 PM UTC).
22 Feb 2025 | 11:03
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Become a Brand Ambassador – Earn More, Grow More!

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